Refund/Cancellation Policy

Refund Policy: There are no refunds once your class is booked. Rescheduling Policy: Only one rescheduling time is allowed and must be completed within 30 days from the original course date. If you do not complete the rescheduled course, it will be treated as a new course registration, and you will be required to pay the full course fee again. Class Cancellations by Heart Defense, LLC : In the rare event that we must cancel a class (e.g., due to an instructor emergency), you will receive a full refund or the option to reschedule at no additional charge. Late Arrivals: Each student is allowed a 10-minute grace period. Students arriving later than 10 minutes will be denied entry and required to reschedule. *Rescheduling policy applies. No Show: There are NO refunds for No-Shows. The rescheduling policy does not apply. Student will have to re-register and pay for a new class. If you are going to be absent, please notify the office at least 48 hours in advance. Group or On-Site Training: Please refer to the terms as outlined in your group contract.

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